Knowledge base
Find a clear answer before opening a ticket.
Practical instructions based on the HostKart and BPanel workflows.
15 articles found
Domains
How to search for and register a domain
Check live availability, review registration and renewal prices, and complete a domain order.
Domains
How domain renewal pricing works
Understand first-year pricing, promotion terms, renewal prices, and expiry.
Domains
How to update nameservers
Point a purchased domain to HostKart DNS or use external nameservers.
Domains
How to manage DNS records
Create and update A, CNAME, MX and TXT records safely.
Hosting
How to access BPanel
Sign in, find purchased products, and open hosting tools.
Hosting
How to upload website files
Use File Manager or an enabled FTP account without leaving the account home path.
Hosting
How to create a database
Create a prefixed database and user, then open phpMyAdmin.
Hosting
How to install WordPress
Install WordPress on an active domain with HTTPS and managed database setup.
Hosting
How to enable SSL
Issue a free certificate after DNS points to the hosting server.
Hosting
How to create and restore backups
Create account backups and understand restore scope.
Billing
Total payable amount vs effective monthly cost
Understand prepaid hosting terms and the amount charged today.
Billing
How to download invoices
Find paid and manually assigned invoices in the customer panel.
Migration
How website migration works
Prepare files, database access and DNS details for a controlled move.
Reseller hosting
What happens after purchasing reseller hosting
Understand review, setup information and account provisioning.
Support
How to contact HostKart support
Send the information needed for faster diagnosis.